Have questions? Our FAQs section is here to help! Find answers about our products, sizing, shipping, returns, and more. Get all the information you need to shop confidently and enjoy your experience with Raumbysarb. If you don’t find what you’re looking for, feel free to contact us!
1. What is the delivery time?
We provide shipping all over Pakistan through top courier services including TCS, Call Courier, M&P Logistics, and Swyft. Deliveries typically take 3-5 business days. For customized or heavy formal wear, delivery times are determined after reviewing your specific requirements and the delivery season.
2. What if the product color varies?
Raumbysarb ensures that all product descriptions and photographs on this website are as accurate and life-like as possible. While we strive to represent colors and styles accurately, please note that slight variances may occur due to photographic lighting or your device's screen settings. Raumbysarb does not accept responsibility for these minor differences.
3. Can I cancel my order?
Yes, you can cancel your order at any time before the item is shipped. Once the order has been dispatched, cancellation will not be possible.
4. Can I amend my order?
Any changes or amendments to your order can be requested within 24 hours of placing it. Any amendment requested after 24 hours may be subject to additional charges, depending on the nature of the changes.
5. Can I return the product?
Currently, we do not accept returns for online orders. We encourage you to review all product details carefully before purchasing.
6. What is the exchange policy?
Exchanges are only acceptable in the case of damaged or defective articles. If you receive a faulty product, you may exchange it for another item within 7 days of purchase.
Still have questions?
If your query isn't listed above, feel free to reach out to us directly:
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Phone: +92 308 1643434
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Email: raumbysarb@gmail.com